Refund policy

RETURNS AND REFUNDS

LUDDA COLLECTION LIMITED

We want you to be happy with your LUDDA purchase.

You may request a return within 30 days of delivery of the last item in your order, subject to the conditions below.

If the final day of this period falls on a weekend or public holiday, the deadline is extended to the next working day.

Return Conditions
Items must be unworn, unwashed, unused, in their original condition and returned with original tags where applicable.

Items showing signs of wear, damage, washing, alteration or misuse may not be eligible for a refund.

How to Request a Return
Please contact ludda.contact@gmail.com and include your order details and the reason for your return.

We will provide the appropriate return instructions.

Return Shipping
Unless the item is faulty, damaged or incorrect, return shipping costs are normally the responsibility of the customer.

We recommend using a tracked return service.

Refunds
Once the returned item has been received and inspected, approved refunds will be processed to the original payment method.

Please allow additional time for your bank or payment provider to complete the refund.

Faulty or Incorrect Items
If you receive an incorrect, damaged or faulty item, please contact us as soon as possible and provide photographs where appropriate.

We will review the issue and provide the appropriate solution.

Contact
LUDDA COLLECTION LIMITED
United Kingdom
ludda.contact@gmail.com