Terms of service

TERMS & CONDITIONS

These Terms & Conditions apply to purchases made from LUDDA COLLECTION LIMITED through our online store.

About Us

LUDDA COLLECTION LIMITED is a United Kingdom company trading as LUDDA Collection.

For customer support, please contact ludda.contact@gmail.com.

Products

We aim to describe and display our products as accurately as possible. Colours and appearance may vary slightly depending on lighting, photography and your device display.

Product availability is subject to stock. We may withdraw, update or correct a product listing where necessary.

Orders

Submitting an order does not guarantee acceptance. An order is accepted when it has been confirmed and processed by us.

We may cancel or refuse an order where there is a pricing error, stock issue, payment problem, suspected fraud or another reasonable operational reason. If payment has already been taken for a cancelled order, the appropriate refund will be issued.

Prices and Payment

Prices are shown in the currency displayed at checkout. Delivery charges, where applicable, are shown before you complete your purchase.

Payment must be successfully authorised before an order can be processed.

Delivery

Delivery options, charges and estimated timeframes are described in our Shipping Policy and at checkout.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control, including courier delays and customs processing.

International Orders

International customers are responsible for providing complete and accurate delivery information. Depending on the destination, local customs charges, duties or taxes may apply unless otherwise stated at checkout.

Returns and Refunds

Returns are handled in accordance with our Returns Policy. Nothing in these Terms affects any statutory rights you may have under applicable consumer law.

Incorrect or Faulty Items

If you receive an incorrect, damaged or faulty item, please contact us as soon as possible so that we can review the issue and provide an appropriate solution.

Website Use

You must not misuse our website, attempt unauthorised access, interfere with its operation or use it for unlawful purposes.

Intellectual Property

Unless otherwise stated, LUDDA branding, original designs, website content, graphics and other original materials are owned by or licensed to LUDDA COLLECTION LIMITED and may not be reproduced for commercial use without permission.

Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so. To the fullest extent permitted by law, we are not responsible for losses that were not reasonably foreseeable or for business losses arising from a consumer purchase.

Changes to These Terms

We may update these Terms from time to time. The version displayed on the website at the time of your order will apply to that purchase unless applicable law requires otherwise.

Governing Law

These Terms are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protections that apply in your country of residence.

Company Details

LUDDA COLLECTION LIMITED
Company number: 15494553
Registered in England and Wales

Registered office:
99 Freeman Street
Coventry
CV6 5FF
United Kingdom

Email: ludda.contact@gmail.com
Telephone: +44 7375 941393
Instagram: @ludda.streetwear